Coronavirus and Housing Rights

Published: 21 January 2021

Shelter helps millions of people every year who are struggling with bad housing or homelessness through its advice, support and legal services. And it also campaigns to make sure that, one day, no one will have to turn to them for help.

Shelter has seen a big increase in demand for its services since the coronavirus pandemic began. They're there for anyone in need, online, with all the latest information and advice for anyone whose housing has been impacted by COVID-19 - such as those who’ve accrued rent arrears because of losing their jobs, or who are threatened with illegal eviction.

So if you or anyone you know is in need, why not visit the Shelter website for free online advice about housing that is:
  • reliable and up-to-date information
  • with step by step advice guides
  • where you can access an adviser through webchat
  • and receive an emailed copy of the chat
So visit or search ‘Shelter housing advice’.

For people in urgent housing need (ie. if they’re homeless, likely to be homeless within 8 weeks, or at risk of harm), please visit Shelter's emergency helpline at